Shipping & Returns

OUR RETURN POLICY

All products offered by Dealswiz are manufactured to a high standard however if you need to return an item then please follow the guidelines below.

Most Items can be returned for exchange or full refund within 30 days from the date you receive your item. But some items only have 14 days return window so please contact us for further details. Please note the buyer is responsible for the return postage cost unless the item is damaged or faulty. We are not responsible for any purchase after this 30 days or 14 days period.

All returned items must be in brand-new condition, unused and with original tags and package.

Once item has been received it will be inspected by our return department, and you'll be issued with a replacement or refund within 3-5 working days. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

DELIVERY

We do not ship outside of the United Kingdom.

Shipping is FREE to most addresses (exclusion apply).   

We ship to the whole United Kingdom except Channel Islands (such as Jersey and Guernsey), Isle of Man, Scilly Isles, Scottish Islands. We don't ship to FPO, APO, and PO Box addresses.

All our stock ships from our UK based warehouses. Shipped via UPS, DHL, Royal Mail, DPD, Hermes, Yodel and our own courier sometimes. (depending on location and package weight) 

Unless stated otherwise, all orders will ship within 48 hours of your payment being processed. 

We have many different shipping locations depending on the product you buy and the shipping location that you choose. We try to ship most items within 48 hours of payment Monday-Friday excluding bank holidays/weekends. Most orders are in transit for three days but some may take longer. If you want it fast please choose the next day delivery option at the checkout. Please note our cut-off time for next day delivery is 12pm. Orders after this time will be processed the next working day.